Formation of the system of public services in the conditions of decentralization: methodological bases

Keywords: system approach, methodological tools, system of public services provision, features of the system, interdepartmental interaction, complex of methodological approaches, object of research


It is determined that the methodological bases of formation of the system of public services provision are called to overcome the imbalance of development of separate spheres of public services, when each of them develops in its own way. Thus the question of methodological bases of formation of system of rendering of public services belongs to the little considered. It is proved that due to the complexity of the studied object, it is appropriate to involve a whole range of methodological approaches. One of them is scientific and it involves the development of approaches to the formation of the studied system on an appropriate basis, taking into account theoretical and methodological, organizational and legal principles, current global and domestic trends, world best practices with consideration of their implementation in Ukraine. It is established that the involvement of the principle of continuity contributes not only to the implementation of the processes of formation of the system of public services, but also its further development in a rapidly changing environment. Of particular value is the approach that allows us to identify the grounds for the transition from individual areas and processes to their generalization in the system, where the latter acquire significantly new features and relationships. This approach allows you to move to a whole new level - the system of public services. To explore objects as a system from a methodological point of view allows a systems approach, which consists on the one hand in understanding the object of study as a system, as well as in understanding the process of studying the object as a system of logic and tools. As a result, the goal is to meet the integrated needs of society; a sign of duality is established - when the system is considered as one of the elements of a higher level system; plurality, which assumes that the object under study can be considered at different levels – morphological and functional. It is also established that in the system of public services all connections can be divided into three main groups – connections of hierarchically located elements, horizontal connections when it comes to interagency interaction, and connections with the recipient of the service.


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How to Cite
Serohina, T. (2020). Formation of the system of public services in the conditions of decentralization: methodological bases. Public Administration Aspects, 8(6), 212-220.